The few times I have been to the USA, it is always noticeable how courteous and helpful the shop staff are. Yes I know the "Have a nice day" can wear thin after a while but at least they do genuinely seem to enjoy serving you. Americans feel free to disagree, but it is such a contrast to the standard response in the UK, particularly from the younger generation shop crew.
Get at least two together and the conversation is invariably what happened the night before and the audacity of some people to actually want serving or assistace with their purchase. Ask if something's in stock and you're likely to hear, "If it's not on the shelf then we haven't got any", before they return to last night's drinking exploits. Grumpy old man, maybe, but the general standards of service in this country are pretty poor.
Thus today I highlight these extraordinary creatures that populate our shops and stores, whose day would be blissful were it not for the unwarranted intrusion of customers. This also features an unexpected twist on the word 'change'.
Q: How many shop assistants does it take to change a lightbulb?
A: Have you got a receipt? 'Cause if you haven't got a receipt I can't change it, and even with a receipt I need to get the supervisor 'cause she's the only one who can do exchanges. If we haven't got a replacement bulb then I'll have to give you a credit note, 'cause we don't do refunds, on account it's not company policy, 'cause you'd be surprised how many people just bring in dud bulbs and say they got them here, 'cause they try it on don't they. Have you got a receipt? No? Supervisor to till four please. Supervisor to till four.
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